For the past 30 to 40 years, we’ve lived in the Information Age—a time when the internet revolutionized the way we communicate, work, and do business. It allowed us to send emails, launch online businesses, market products worldwide, and connect in ways that were unimaginable to previous generations. But today, we’re entering a brand new era—the Intelligence Age—and the shift is going to be profound.
This isn’t just another tech evolution—it’s a complete transformation of how we live and work. Entrepreneurs, business owners, and professionals across the globe are already seeing the effects of artificial intelligence (AI). What we choose to do during this transition will shape our personal success, our businesses, and the future at large.
The Information Age gave us access to more data than ever before. It brought us the likes of Google, Amazon, YouTube, and social media. It allowed us to build e-commerce stores, publish books, and book our holidays online. But all of this still required us to act. Humans had to input, search, interpret, and take action.
The Intelligence Age changes all that.
Artificial Intelligence doesn’t just store and process information. It thinks, it reasons, and most importantly—it can take action. This is a fundamental leap forward. AI can now:
Learn from vast amounts of data
Make decisions
Adapt to new inputs and environments
Act without being micromanaged
This means that tasks once needing human input are now being handled by intelligent systems—at scale and with increasing autonomy.
AI is no longer science fiction. It’s already embedded in your phone, your laptop, your smart home devices, and the websites and social platforms you visit daily. From algorithmic recommendations to automated assistants like Alexa or Google Assistant—it’s here.
But what’s coming next is even more disruptive. AI is breaking into the physical world. Think autonomous vehicles, drones, robot assistants, and smart logistics. Think Alexa, not just as a voice in a speaker, but as a walking, talking robot capable of performing physical tasks—opening doors, preparing your home, managing your schedule, and much more.
We're on the verge of AI-powered systems seamlessly operating in our homes, our streets, and our businesses.
What separates AI in the Intelligence Age from traditional software is its ability to operate without step-by-step instructions. It can achieve goals based on intent. But that comes with a double-edged sword.
For example, if you tell your AI assistant, “Cut the grass,” without further instruction, it may interpret that task in a broad way—cutting not only your lawn but the neighbor’s too. This is why prompt engineering—how you communicate with AI—becomes crucial. Clear intent leads to better outcomes.
You’ve likely experienced this with AI tools already—maybe you gave it a prompt, and while the result was technically accurate, it didn’t feel right. That’s not just a user issue—it’s a sign of how far AI still has to go in understanding nuance and context.
Let’s bring this into the world of online business and e-commerce. Over the last two decades, platforms like Shopify have made it easier to launch an online store using drag-and-drop templates and basic coding knowledge.
But that was an information platform.
AI transforms that into an intelligence platform.
Soon, you won’t need to choose templates or drag and drop anything. You’ll just describe your ideal store, and AI will build it. You’ll set goals like “increase revenue by 20%,” and the system will create ad campaigns, optimise your product listings, and analyse customer behaviuor to suggest next steps.
AI agents will run different business functions—marketing, finance, customer service—then report to a hierarchy of other AI agents. Think CEO-level AI overseeing strategy, while department-level AI handles execution. That’s not fantasy—that’s where we’re headed.
This is exactly what we explore in our brand-new book, The Rise of Agentic eCommerce Platforms, now available for pre-order on Kindle. If you’re reading this in the future, check the link—it may already be live.
In the book, we dive deep into:
How AI is transforming the e-commerce landscape
The difference between information-based and intelligence-based platforms
What business owners need to do now to prepare
Real-world examples of how this technology is being applied
Whether you're in e-commerce, property, accounting, education, or health—AI is coming to your industry. The only question is: will you embrace it or be disrupted by it?
Pre-order the book here: https://amzn.eu/d/2uWWgXU
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