How To Recruit & Train Your Virtual Assistants

In this blog post, you are going to learn how to train your virtual assistants. This is going to be an ultimate step by step demo/guide, where I am going to share with you every step of the way, whether that is recruiting virtual assistants, hiring virtual assistants, then the best practises, in planning your training, in terms of what tools to use, where to train them, how to train them and I am going to leave no stone unturned. 

If you are currently looking for virtual assistants in your business, then you have come to the right place. Kev has had virtual assistants from the Philippines, India, Serbia, and a great team from around the world and at multiple continents. And throughout the last 6 or so years, Kev has learnt a lot when it comes to recruiting, training and systemising the business which he has. 

This is the time for you to utilise virtual assistants. If you don't know what a virtual assistant is, this is an assistant for you, who could be based anywhere in the world. They are classed as virtual, because it is online-based. As long as you have got access to the internet, you have got the ability to find a virtual assistant, recruit them, then to train them, for you to get whatever you need to train them, done every day, every week and every month. 

Training virtual assistants has never been more important, and virtual assistant building your team on virtual assistants.

You are here right now, you are looking at virtual assistants, you are looking at why you would need a virtual assistant, you are looking at potential problems you may have in your business, that you want to outsource and automate to virtual assistants, then this is fantastic. This is the age that we are living in, we now have the tools like online. We now have the tools to recruit and train. No longer do you need to have a job advertisement out on the paper, you don't need to advertise on the paper claiming you have a vacancy. All you have to do is go online and post online - you can recruit someone and you can get them in your business. 

Where Can You Find Virtual Assistants?

Upwork is a great place to find virtual assistants. Kev has used Upwork over the past couple of years, and he has created some videos on Upwork. Kev has spent over multiple 10 thousands of pounds already on virtual assistants via Upwork.

If you are interested in learning more about virtual assistants, watch the video below:

It doesn't matter what you need, whether you need designing, creative writing, sales, marketing, admin support - whatever you need, there are sites like Upwork, where you can simply post in a job. It is very simple and there is a lot of help when it comes to Upwork, in terms of recruitment, what you are looking for, the different skills which you need etc, because you need to recruit someone before you train them. 

How To Plan Your Training?

If you have got virtual assistants, Kev's best recommendation would be Evernote to start planning how and what it is you are actually going to train them. 

I am going to give you an example of what Kev has trained some assistants through, and how he has trained them. Kev loves Evernote, because you can really map out what it is that you want to train and what the outcome is of your training, and being organised in your notes.

Kajabi

When it comes to the training, Kev has used Kajabi. 

Kev uses Kajabi for hosting online training courses, not only for VA's, but for clients and customers too.

Kajabi allows you to upload a course from start to finish, and its user-friendly interface and accessibility makes it super easy for your VAs to train from. You can create categories and different modules, and the platform even allows you to lock modules to prevent people from skipping ahead.

You can also use Kajabi to create assessments for your VAs, to ensure that everything they’ve been learning through your training course is really seeping in. You can add as many questions as you want to the tests, add different formats for taking answers, and set your own pass and fail rates.

Once your VA has completed their assessment, you receive a report with their results which is super helpful to figure out where they may still need some help with their training.

Zoom

When it comes to training virtual assistants, you have a couple of options. A great thing to do, would be to get on a call with them. You can use things like Zoom. Zoom is fantastic so that you are able to just get a call with the virtual assistant, and you can share screens, speak to each other and record. 

Kev does this all the time. Kev records via Zoom any discussion he has with his virtual assistants, so that he can save them so it is assessable. You can then save into Dropbox, into Google Drives, or you can use Vimeo. 

Vimeo 

A great hosting platform for video which Kev swears by is Vimeo, where you can upload all your videos securely and then embed them wherever you need to. Kev has somewhere around 20g of memory every week that he can upload.

Slack 

When it comes to the discussions and the communication of your virtual assistants, Kev recommends Slack. Slack replaces email inside your company. Slack is real time messaging, and there are so many great things you can do, in terms of private channels, you can send documentation, you can attach files, you can send photos and videos - you can do so much within Slack.

Asana

In terms of the management in tasks, Kev would recommend something like Asana. Asana is, when you have a virtual assistant in your team, and you want to be organised in what tasks they are doing Monday - Friday, whichever days of the week which they happen to be working for you. You can simply set up a task. You can create daily tasks, weekly tasks, bi-weekly tasks, monthly tasks, quarterly tasks and yearly tasks - it is entirely your choice. 

When I talk about training virtual assistants and some key practices in terms of training virtual assistants, you are going to want to make it as clear as possible - hence why something like Kajabi is really good, because they basically go through the modules.

Before you look at training someone, you want to look at the baseline in competencies, what is it that they need to learn? What is it that you are trying to teach them? What is the most effective method?

Anything that you’re looking for through a virtual assistant can be found online; whether you’re after a graphic designer, a writer, a purchasing manager, a content producer... literally anything. 

Use the steps and tools above to streamline this process too and build a business of automation, freedom, systems and scale - allowing you to live the life that you truly deserve.

Further reading:

https://www.systemisefulfilment.co.uk/blog/how-to-10x-your-business-with-virtual-assistants

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